FAQs
1. What is Reshamm.in?
Reshamm.in is an online platform dedicated to promoting the rich heritage of Indian ancient Science of Vastu Shastra and Products related with them. At "Reshamm Life Science Pvt ltd", we believe that quality is paramount. That's why we meticulously select and source crystals of exceptional quality to ensure that only the best products make their way to our customers. Whether you're searching for Crystal Trees, Orgone Pyramids, Crystal Pyramids, Bracelets, Pendants, or more, we have a wide variety to choose from. Additionally, we proudly offer Astro services & Products that can help harmonize and optimize the energies in your living or working spaces.
2. What products does Reshamm.in offer?
We offer a wide range of products, including Crystal Trees, Crystal Pyramids, Crystal Bracelets, Pendants, Zibu Coin, Detox Bottles, Cluster, Beads, Geode, Fragrance Candles, Guasha, Mala, Gemstones, Mani, Dowsers, Crystal Ganesh Ji, Crystal Towers, Palm Stone, Copper Kada, Rudraksha and many more.
3. Are the products on Reshamm.in authentic and genuine?
Absolutely! We take immense pride in offering authentic and genuine products sourced directly from skilled artisans and reputed manufacturers. Each product is handpicked to ensure it meets the highest standards of quality and craftsmanship.
4. Do you offer COD?
Yes, we offer Cash on delivery (COD). But, we offer 10% off on online Payment.
5. What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and online banking. Additionally, we may offer other secure payment options like Razorpay or digital wallets for your convenience.
6. How can I track my order?
Once your order is confirmed and dispatched, we will provide you all tracking details about your order until it reaches your doorstep.
7. What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you receive a product with any defects or damage, please get in touch with our customer support team within 12 hours of delivery. We will guide you through the return or exchange process and ensure that you receive a satisfactory resolution.
8. Can I cancel my order after it's been placed?
Yes, you can cancel your order within 12 hours of placing it. Please reach out to our customer support team at the earliest with your order details, and we will assist you with the cancellation process.
9. How can I contact customer support?
If you have any queries, concerns, or need assistance, you can contact our customer support team through email at hr.reshamm@gmail.com or via our contact number +91 9821054217, which will be mentioned on our website.
10. Do you offer customization services?
As of now, we primarily offer the products listed on our website. However, if you have specific customization requirements, you can reach out to our customer support team, and we will do our best to accommodate your needs.
11. Is my personal and payment information secure on Reshamm.in?
Absolutely! We take data security and privacy seriously. Our website employs industry-standard security measures to safeguard your personal and payment information from unauthorized access or misuse.
12. How can I stay updated on the latest collections and offers?
To stay informed about our latest collections, exclusive offers, and promotions, you can subscribe to our newsletter. We will send regular updates directly to your registered email address.
Feel free to explore our website and Embrace the enchantment of "Reshamm Life Science Pvt ltd" and let the transformative powers of crystals enter your life. Whether you seek personal healing, spiritual growth, or the perfect addition to your collection, we are here to accompany you on your journey at www.reshamm.in !
If you have any more questions, don't hesitate to contact us.
Happy shopping!